Temporal case study of household behavioural response to Cape Town's Day Zero using smart meter data
Date
2018-11-13
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Elsevier
Abstract
ENGLISH ABSTRACT: Faced with the threat of "Day Zero", when it was feared that Cape Town's taps could run dry, consumers
reduced household water usage from 540 to 280 litres per household per day over the 36 months between
January 2015 and January 2018. This paper describes the events that prompted this reduction. We look
at how changes in water use were a ected by o cial announcements and by public engagement with this
news via the social media activity and internet searches. We analysed the water usage of a subset of middle
to high income households where smart hot and cold water meters were installed. For hot water usage
patterns we compared meter readings with that in another area una ected by the drought. We further map
our cold water smart meter readings against that of the City of Cape Town's municipal data for domestic
freestanding households | a sample of more than 400,000 households. We found that the introduction of
Level 5 restrictions had a perverse e ect on consumption, possibly due to confusing messages. The most
dramatic change in behaviour appears to have been instigated by a media storm and consequent user panic
after the release of the City's CriticalWater Shortages Disaster Plan in October 2017. However, contradictory
communication from national and provincial government eroded some of this gain. The paper concludes with
recommendations for demand management in a similar future scenario.
Description
CITATION: Booysen, M. J., Visser, M. & Burger, R. 2018. Temporal case study of household behavioural response to Cape Town's Day Zero using smart meter data. Water Research, 149:414-420, doi:10.1016/j.watres.2018.11.035.
The original publication is available at https://www.sciencedirect.com
The original publication is available at https://www.sciencedirect.com
Keywords
Drought management, Liquid meters, Household water usage
Citation
Booysen, M. J., Visser, M. & Burger, R. 2018. Temporal case study of household behavioural response to Cape Town's Day Zero using smart meter data. Water Research, 149:414-420, doi:10.1016/j.watres.2018.11.035