Masters Degrees (School of Public Leadership)

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Browsing Masters Degrees (School of Public Leadership) by Subject "Administration of justice -- Paraguay -- Automation"

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    Analysis of ICT in the Strategic Modernisation Programme of the Paraguayan Supreme Court
    (Stellenbosch : Stellenbosch University, 2012-03) Chamorro Ibarrola, Rosa Liz; Burger, Naomi; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH ABSTRACT: Paraguayan Justice has been going through a period of deep transformation. The Justice has many challenges to face. Those challenges should be regarded as opportunities for transformation and not as threats. It is a fact that information and communication technology (ICT) per se cannot solve all current challenges; however, it can offer solutions to the many problems that confront the judiciary. In that sense, ICT development becomes the best ally of Justice. The Information, Technology, Processes, Objectives and values, Staff and skills, Management systems and structures, and Other resources (ITPOSMO) dimensions described by Heeks (2006) are applied as the basis for evaluating ICT in the judicial sphere. This research validates the opinion of the users with regard to ICT projects. Judges, court and administrative officials, managers and lawyers constitute the unit of analysis of this study. These stakeholders were interviewed and requested to complete a survey. The study reveals the high level of relevance that ICT holds for the judiciary, in the sense of providing information and tools for interacting with different users. The objective of ICT is to act as support for improving court and administrative performance through the different ICT systems. Nonetheless, this research has also uncovered limitations and flaws in the current information systems. These flaws tend to turn the benefits that ICT systems can bring into constraints. This study makes various suggestions on how to overcome those flaws. The most important suggestion is the development of a holistic approach when ICT projects are conceived. Likewise, the early involvement of stakeholders who will be influenced by any ICT initiative should be encouraged.