Masters Degrees (African Centre for HIV/AIDS Management)

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Browsing Masters Degrees (African Centre for HIV/AIDS Management) by Subject "Africa Centre for HIV and AIDS Management"

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    Economic impact of HIV and AIDS on the business process outsourcing and offshore contact centre industry in South africa
    (Stellenbosch : University of Stellenbosch, 2010-03) McCreanor, Christopher Paul Andrew; Augustyn, J. C. D.; University of Stellenbosch. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology. Africa Centre for HIV/AIDS Management.
    ENGLISH ABSTRACT: Profitable organisations depend, not only on a healthy workforce, but also on an environment conducive to creating wealth and long-term economic growth. The private sector plays a key role in fighting the negative economic impact of HIV and AIDS. Companies in South Africa affected by HIV and AIDS have to compete in global markets where their bottom line could be directly and indirectly affected due to the complexities of compounding factors in managing profitable business operations. The South African Business Process Outsourcing and Offshoring (BPO&O CC)1 sector is no exception. The BPO&O CC sector, like any other business sector, needs business enabling factors such as transparency, well-educated employees, low interest rates and favourable operating conditions to enable them to compete against global competitors. It makes good business sense to the BPO&O CC sector to respond to the epidemic because of the direct impact of HIV and AIDS on the sector resulting from increased costs, loss of productivity and overall threats to the foundations of economies in which companies within the BPO&O CC sector operate. The current and future workforce is placed at an increasingly high risk as the epidemic disproportionately affects people during their most productive years. In this context, it seems important to understand how HIV/AIDS could potentially have a devastating economical impact on the BPO&O CC sector, and what could be done to mitigate the possible economic impact of HIV and AIDS on the BPO&O CC sector.