Doctoral Degrees (Logistics)

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Browsing Doctoral Degrees (Logistics) by Subject "Capability factors"

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    Resilience as an imperative in public transport organizations
    (Stellenbosch : University of Stellenbosch, 2011-12) Proper, Jan Willem; Pienaar, W. J.; University of Stellenbosch. Faculty of Economic and Management Sciences. Dept. of Logistics.
    ENGLISH ABSTRACT: The role of public transport is to stimulate urban, social, sustainable and economic developments by transport of passengers based on their needs with public transport organizations functioning as operators in this environment. This dissertation reports on the research done on resilience in urban public transport organizations; it presents the guiding principles and the framework of resilience and the ability of public transport organizations to embed this capability. The emerging discipline of resilience studies is multidimensional and multidisciplinary. The phenomenon has been examined to present a holistic perspective on resilience through an extensive review of the literature, supplemented by empirical research in the European public transport sector. Resilience has been defined as the capacity of an organization to survive, adapt and grow in the face of turbulent change. Existing research tends to focus on the relevance of the concept of resilience in a diversity of environments. There is little information or research that reflects the design principles and specific success factors in the public transport sector. The literature research produced several logical conclusions, which were reviewed by using structured interviews with a selected group of specialists in this field. This made it possible to determine guiding principles, to structure the framework, and to develop a unique classification of (i) the most fundamental vulnerability factors that make an organization susceptible to disruptions; and (ii) the capability factors as attributes required for sustained performance or accomplishment. All these findings are synthesised and this research establishes the ability of public transport organizations to implement a resilience approach within the boundaries of their level of advancement and prioritised direction statements. Recommendations for further research include extending the proposed framework empirically to other functions and to other organizations than urban public transport organizations.