Browsing by Author "Mdunyelwa, Luzuko M."

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    Public participation in hostel redevelopment programs in Nyanga and Langa
    (Stellenbosch : Stellenbosch University, 2015-04) Mdunyelwa, Luzuko M.; Bekker, S. B.; Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Sociology and Social Anthropology.
    ENGLISH ABSTRACT: Literature on public participation generally assumes the existence of a causal relationship between community participation in urban development programs and the satisfaction of beneficiaries of such programs with the outcomes of these development programs. In this study, the role played by public participation in fashioning perceptions of satisfaction or dissatisfaction of beneficiaries is investigated in the cases of two hostel redevelopment programs. The role of public participation is investigated by means of the Spectrum of Participation model of the International Association of Public Participation, a model which propagates a set of principles to be fulfilled before it may be said that beneficiaries have thoroughly participated in a program. Satisfaction or dissatisfaction of the beneficiaries is tested by means of the Hirschmann model of Voice, Exit and Loyalty, a model which hypothesizes that potential beneficiaries in a program - in order to express satisfaction or dissatisfaction with the process - may remain loyal to the program, may voice their dissatisfaction, or (as a last resort) may exit the program. After an analysis of the concept of public participation, this concept is applied-via interviews with samples of stakeholders and potential beneficiaries-to two different communities of interest: members of the Welcome Zenzile Housing Cooperative in Langa and the Ilinge LabaHlali Housing Cooperative in Nyanga, townships situated not very far from the Cape Town CBD, and occupied mostly by African communities. These two housing cooperatives participated in the national Hostel Redevelopment Program, an initiative propagated by the national Department of Human Settlements. Since these cooperatives participated in different ways during identifiable phases of the program, public participation by potential beneficiaries was researched within each phase. A comparison of research findings in the two programs points to a positive relationship between public participation and beneficiary satisfaction. Though other factors also play a role, such satisfaction could be observed in the Nyanga community where levels of participation by beneficiaries were extremely high. With the Welcome Zenzile beneficiaries, the same could not be said, inter alia, since most of the decisions associated with beneficiary interests were made by the City of Cape Town. In essence this second program was implemented by the City of Cape Town for and on behalf of the beneficiaries.