Masters Degrees (Information Science)

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Browsing Masters Degrees (Information Science) by Author "Blom, Izak Jacobus"

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    The loss of human capital due to poor retention strategies : a case study of a government department in the South African context
    (Stellenbosch : Stellenbosch University, 2012-12) Blom, Izak Jacobus; Muller, Hans Peter; Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science.
    ENGLISH ABSTRACT: This research reports on the phenomenon of preventable staff loss (human capital) in a South-African government department. The research covered an analysis of biographical, occupational types and duration of job tenure data of 500 former employees who resigned over a ten-year period. Of these employees, 72 participated in a quantitative survey designed to test opinions around aspects such as career management, retention efforts and the resignation decision. Another 9 participated in telephone interviews. The evolution of organizational theory over the last few centuries and the recent emergence of organizational systems theory are used as basis for, on the one hand, describing government departments in general as the type of organization under discussion and on the other to identify themes that point to possible avenues for diagnosis of the phenomenon. Recent trends and technological developments leading to increasing scarcity and fluidity of the labour market are highlighted against the growing importance of the value of human capital and institutional knowledge as key components of achieving organizational goals. The effects of South-African political developments after 1990 on talent management in general, and enterprise systems in particular, are covered. The optimal implementation of talent management (as a component of organization-wide knowledge management strategies) is proposed as a possible solution.